Romain Bonnefille

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  • Order Delays

    Please note, on some orders we may be delayed. If we are we promise to inform you at least 10 minutes before the original expected arrival time. 

  • Missing item in my order

    Whenever something is missing in your order we will credit you back the item's price.

  • Wrong items in my order

    If you have an item in my order that you didn't order or is an unsuitable substitute, we will give you a car.

  • How can agents leverage knowledge to help customers?

    You can use our Knowledge Capture app to leverage your team’s collective knowledge. Using the app, agents can: Search the Help Center without leaving the ticket Insert links to relevant Help C...

  • How do I publish my content in other languages?

    If you have configured your Help Center to support multiple languages, you can publish content in your supported languages. Here's the workflow for localizing your Help Center content into other ...

  • What are these sections and articles doing here?

    This FAQ is a section in the General category of your Help Center knowledge base. We created this category and a few common sections to help you get started with your Help Center. The knowledge ba...

  • Welcome to your Help Center!

    You're looking at your new Help Center. We populated it with placeholder content to help you get started. Feel free to edit or delete this content. The Help Center is designed to provide a complet...